FAQs

Find answers to our most frequently asked questions about the library. 

How Do I?

Access Wifi?

Wifi can be easily accessed at the library by joining “HPL Patron Wifi”. No password is needed.

Charge my electronics?

Most of our chairs are have power sources in them and our tables as well.  If you forgot your phone charger, you can borrow one to use in the library.

Contact the library?

Call us: 631-979-1600

Fax: 631-979-4018

Email: info@hauppaugelibrary.org

Mailing address:

Hauppauge Public Library

1373 Veterans Memorial Highway

Suite 1

Hauppauge, NY 11788

Visit our Staff Directory.

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Create or reset your library card PIN/password?

A password is required to access your library account, access electronic resources, register for programs, and reserve rooms at the library. Follow the instructions on our create or reset your PIN page.

Donate items to the library?

The library accepts donations of books, DVDs, CDs, audiobooks, video games, and board games. Books can be placed in the Better World Books donation bin outside the library.

Exhibit artwork or collections?

Visit our exhibits page and submit an exhibit application form.

Find articles and search databases?

Online magazines and databases covering health, literature, science, and more may be accessed on our research page. You will need your library barcode and library pin to access these from your home computer. If you are having trouble, give us a call at the guest services desk and we’ll walk you through the process, or view our instructions for creating or resetting your pin.

Find information about the Board of Trustees, policies, upcoming board meetings?

Visit our Board of Trustees page to find information about the Board and upcoming meetings. 

Library policies can be found on our policy page.

Find out if the library is closed due to an emergency or weather?

If the library is closed due to weather or emergency, a notice will be placed on our website. If you are unsure that we might be open, call us at 631-979-1600.

Find out if the library owns a particular book, CD, DVD, etc.?

Search the library's catalog.  If you don’t find what you’re looking for please let us know, we may be able to purchase it for the library collection.

Find the library?

The library is located at 1373 Veterans Memorial Hwy, Hauppauge, NY. Watch our video for directions or navigate via Google Maps.

Know when the library is open?

Sunday 12pm-5pm

Monday 9am-9pm

Tuesday 9am-9pm

Wednesday 9am-9pm

Thursday 9am-9pm

Friday 9am-7pm

Saturday 9am-5pm

Holiday Closures: The Library is closed or closes early on the following holidays: New Year’s Day, closed; Easter Sunday, closed; Mother’s Day, closed; Memorial Day, closed; Independence Day, closed; Labor Day, closed; Thanksgiving Wednesday, close at 5:00 pm; Thanksgiving Day, closed; Christmas Eve, close at 3pm; Christmas Day, closed; New Year’s Eve, close at 3pm.

Learn about the library's mission, service standard, and strategic plan?

Mission Statement

The Hauppauge Public Library strives to meet the educational, informational and entertainment needs of the residents of the Islip Town portion of the Hauppauge School District. The library meets these needs by providing popular materials and high interest services, in a variety of formats, on a wide array of topics of both general and specific interest to community residents.

Service Standard

1) Safety First – the objective of the Library is for its guests to be and feel safe, secure and included (as individuals and for their families) when they visit and use the library’s services.
2) Privacy and Respect – our guests must feel confident that their privacy will be maintained and that their concerns and beliefs will be respected.
3) Courtesy – each of our guests should be treated like a VIP, a very important and very individual person.
4) Accuracy – the library will always strive to provide Guests with the most accurate answer to their inquiry. This does not insure an immediate response but it does help insure the right one.

Strategic Plan (2022-2026)

Register for a library class or event?

Register for library events, classes and seminars by searching our calendar, calling 631-979-1600, or by stopping by with your library card.

Renew items I have checked out?

You can renew the items on your card (as long as they are not overdue or on hold for another patron) by logging into your account and renewing online or by contacting the guest services department by phone at 631-979-1600. Many items renew automatically if no one is waiting for them.

Renew my library card?

Bring one of the following proofs of residency with you when you visit to renew your library card: NYS driver’s license; tax bill; mortgage statement; lease; or utility bill. 

Reserve a room?

Hauppauge Public Library cardholders can reserve a classroom, conference room, media studio, or study room at the library using our online reservation system. The conference room, media studio, and study rooms can be reserved up to 7 days in advance. The classrooms can be reserved up through the end of the current newsletter period.

Reserve or request items?

Return items?

You can return your items to the library two convenient ways: drop them off at the Guest Services Desk when the library is open or put them in the drop box located right outside the front door, which is available 24/7. Items that cannot be returned in the drop box and must be brought to the Guest Services Desk are: Museum Passes, Electronics, & Library of Things.

Secure my bike?

There is a bike rack in front of the library.

Sign up for the library eNewsletters?

Complete the form on our eNewsletter page.

Track my library use (Reading History)?

Track my Library Use (Reading History): Log into your account using your barcode/username and PIN. Then you can select “Reading History” from the left hand side. Your list will then begin to show all items checked out from that point forward.

Use a computer?

The library has 16 public access computers that can be logged onto with a Suffolk County library card or a guest pass from Guest Services. The computers have Microsoft Office and Internet access.  Hauppauge Public Library cardholders get 60 cents free a day in printing. Black and white prints are ten cents each and color prints are 25 cents each.

Use the Media Studio?

You’ll find hardware and software for podcasting, audio recording and editing, piano lessons/playing/composing, digitizing DVD and VHS recordings, video shooting and editing, photograph, film, document scanning and product photography. An orientation is needed before use. When you book the room, a staff member will contact you to arrange the session. The Studio is for Hauppauge Library cardholders only.

Volunteer?

Hauppauge Public Library loves our volunteers! Visit our volunteer page to learn how you can get involved.

Vote at library elections?

To vote in a library election you need to (1) be at least 18 years of age; (2)be a citizen of the United States; (3) have lived in the library district for 30 days (prior to scheduled library election); and (4) be registered to vote (you are already registered if you have voted during the last four years in any general, school district or library election.) Visit the Suffolk County Board of Elections to register to vote.